DRIVING TUITION SURVEY 2020: LEARNERS by WeDrive 3rd September 2020 3rd September 2020 Welcome to WeDrive's 2020 Survey We're asking learner drivers across the UK what they feel about driving tuition today and learning to drive in the current climate. Enter your details at the end of the survey (name and email) if you'd like to be entered to win one of FIVE £20 gift vouchers from NDP (New Driver Programme). Be sure to tick the opt-in box to be included in the draw! The survey will run for several weeks. We'll be drawing the winners as soon as it closes and publishing the results shortly afterwards - so keep an eye on our social media channels! Click 'Next' to begin. Survey should take approx. 5 minutes to complete. For how long have you been learning to drive? (enter a number, in MONTHS) Your genderFemaleMaleOtherPrefer not to say Where in the UK are you based?LondonSouth EastSouth WestEast MidlandsWest MidlandsEast AngliaYorkshire & the HumberNorth EastNorth WestScotlandWalesNorthern IrelandOther Are you currently a student (i.e. in Higher Education, at university/college full time)?NoYes – a domestic student from the UKYes – an overseas student studying here in the UK Do you/did you take driving lessons whilst being a full-time student?NoYes – but back in my home town, e.g. during holidaysYes – whilst away at university, in that locationYes – both at my university location and in my hometown For current/ex students: if instructors/lessons were equally easily available to you everywhere, would you prefer (ideally) to book your lessons for your home or university locations?Have them mostly at my university location / student addressSave them for when I’m back homeA mix of both (take them whenever is convenient, no matter where I am) Are you learning (or have you already passed) in a manual or automatic car?If you have not yet started, indicate which type of transmission you aim to drive.ManualAutomatic only On average, how many hours of lessons do you do per week?(If you have passed already, please enter the number of hours’ worth of lessons you took on average per week) How many hours of driving lessons would you IDEALLY like to do per week?(If you have passed, enter the number of weekly hours of formal lessons you feel is optimum) In number of minutes, what is your ideal lesson length? Other than formal lessons with a qualified instructor, on average how many hours of additional practice do you do per week?(Enter number. If you have passed already, please enter the number of hours’ worth of additional practice you completed in an average week) 1 out of 2 How many hours per week do you spend studying towards your driving theory test?(If you have passed, enter the number of weekly hours of you spent when studying towards your theory exam) IF you ALREADY PASSED your theory test, how many hours in TOTAL would you estimate it took you to successfully pass? On average, what's the hourly rate (in £) you pay for driving lessons? (after deducting for any offers/discounts)Enter number of £. Leave blank if you have never booked a lesson. How would you rate your level of satisfaction/happiness with the lessons you receive from your driving instructor?Highly satisfied / very happyQuite satisfied / happyNeither satisfied or dissatisfied / unsure if I am happyQuite dissatisfied / unhappyVery dissatisfied / unhappyN/A (e.g. not taking lessons yet) If you are LESS than highly satisfied, what aspects would improve things in your eyes?Tick any that apply. More choice/availability of lesson slots at convenient times for me Ability to book last minute Cheaper hourly prices Better discounts/deals e.g. for block bookings, ‘off-peak’ times or last-minute deals Better instructor personality / more closely matched with my own personality or learning style Wider variety of lesson types / further practical training / specialist skills sessions More teaching of driving theory / discussion of concepts DURING lessons Ability to ask for detailed advice and receive personalised feedback on any questions (about theory or practical/skill-based issues) BETWEEN lessons Better/quicker/more efficient/more frequent/detailed communications regarding general enquiries before/between lessons What is/was/would be MOST important to you when choosing a driving instructor?Tick UP TO 5 that apply. Availability Cost Friendliness/approachability/compatible personality Pass rate Good word-of-mouth from someone you know/trust Good quality verified public feedback from a wide range of past clients Comprehensive teaching of the relevant theory/concepts behind the skills Flexible communication style: able to explain things in the way YOU understand Range of lesson types offered / additional advanced skills taught Willing to help you pass your theory test too Responsive communication between/before lessons (answers queries quickly and efficiently) Provides you with extra coaching/teaching materials to work on between lessons Safety-conscious teaching/driving style Ideally, how would you prefer to book your first driving lesson/initial block of lessons, if all options were available?Choose the one option you'd MOST prefer.Find phone numbers (e.g. via an ad or listings page) for instructors in my area and call them myself, so I can make enquiries with them before opting to bookVia an instructors’ own web page or social media profile (e.g. Facebook) so I can get a sense of them and what they offer before emailing/messaging themDirect automatic booking via an independent site/app that offers a timetable-based booking system, with live availability, for a range of verified instructors nearbyBy referral/word of mouth: e.g. a friend gives me the name and contact details of an instructor they used, who I can then WhatsApp or call etc.Through a branded driving school, who will allocate one of their own instructors to me How are you feeling now about the COVID safety measures that are in place and the regulations (around PPE etc)?Regulations are too strict / the measures are too much of a burden (e.g. PPE/masks are too restrictive or not practical for lessons)Fairly happy that the measures are sufficient / the regulations are just about rightFurther measures should be required / regulations more strictly enforced (e.g. proper PPE made mandatory)I don’t feel ready to return to one-to-one lessons again yet If you want to start (or restart) lessons, but haven’t yet, what is the reason(s)?Tick any that apply Can’t afford to at the moment Don’t have the time right now I want to pass my theory test before starting practical lessons Too nervous/apprehensive Want to get my own car first Don’t have access to a car to practice in with someone between lessons Can’t find a driving instructor that’s right for me / that I like Can’t find an instructor that’s available at the right times for me If you have your test booked/close to booking it, how do you feel?(If you have already taken a practical test, please answer with how you felt after booking one for the first time)Fairly relaxed / confident in my abilityNervous about taking the test / not confidentAnnoyed at the waiting times: I just wanted to do it ASAP! If you were to start studying driving theory NOW, how would you prefer to learn/practice for your theory test?Tick any that apply. Computer (on a 'traditional' program from a CD-Rom/download) Illustrated textbooks Standard mobile app on my phone On a tablet (app) App I can access on my laptop Something I can log in to on any web browser (on any device) and resume my saved practice A paid course in a classroom with a teacher Rely on my instructor to explain important concepts of driving theory during my practical driving lessons Be able to ask an instructor about aspects of driving theory I find most difficult/want to know more about after/between my lessons If you were to start studying theory now and rely on an app to prepare for your test, how would you choose WHICH APP to use?Select ONE as your most preferred option.Use a ‘traditional’ app, whichever seems to be the most long-establishedAsk friends/look at what people online have been using (and use one that has been popular recently)Ask my driving instructor which I should useCheck out some apps’ social media or online presence, and go for the one that seems to have the best brand personality or that visually appeals to me (/speaks to my age group)Search the app store and browse user reviewsDownload one or more apps and give them a try: and choose the one that has best-designed user experience/interfaceUse whichever one is advertised as having the highest ‘first time pass’ rateUse whichever one is marketed as including the widest range of features and contentUse the most recently released app, as it may have the most up-to-date content 2 out of 2 Thanks for taking part! Click to submit your answers. Enter your name and email if you'd like to be entered to win the £20 gift voucher from NDP (New Driver Programme), which can be spent on driving lessons with any instructor in the UK, any time within 12 months! Winners will be notified by email. Make sure you tick the opt-in box to confirm you're happy to receive email in order to be included in the draw. We'll be drawing the winners and publishing the results later in October. Add your phone number on the contact form if you'd like to be notified by mobile if you're a winner*. The prize draw will be streamed live on our social channels on the day, so add your mobile number if you want us to give you a shout out during the video should you be one of the lucky few. *Don't worry - we won't spam you (we're not jerks) Your name Your email Phone number Time is Up! Time's up 0 comment 0 FacebookTwitterPinterestLinkedinEmail next post DRIVING TUITION SURVEY 2020: INSTRUCTORS
